• - Check your spam or Junk e-mail.

    - Make sure you enter a valid email by entering it in the same format: .

    - Contact us at .

  • You cannot create more than one account on the site, allowing each member to use only one membership, whether free or paid and no more than one membership (even if membership is premium).

  • If you forget the password for your account registered on the site, you can restore the password by following simple steps:


    Please know that the process of password reset is by clicking on the "Forgot your Password" button when trying to log in, and the site will take you to a page asking you to enter phone number.


    You can reset password through Website or Mobile Site by using SMS code:

     you may enter your personal number and wait for a message from the site activation number, enter the received number in its field and will take you to a new page to enter your new password.


    and you can reset password through Mobile Apps by using WhatsApp or Camera

    To reset password to access your account, follow the following steps:

    1. On the account login page, select the "Create an account / login button".
    2. On the next page, enter your phone number used to create your account.
    3. On the password page, select the "Forgot your password?"
    4. Verify the phone number and click on the "Send Password" or "Next" button.
    5. Choose a method to retrieve the password that suits you using (WhatsApp or Camera)

    Complete the steps and then log into your account with the phone number and the new password.


    In case this article was not helpful or you didn't find your answer, you can contact customer service through WhatsApp

  • You can update your account data by following these steps:

    1. Log in to your account first by clicking "Log in" and enter your email or phone number.

    2. Then click "Edit My Account" to make edit steps to manage your account (edit name, edit email, change your account avatar, change the password, adjust notification settings).

    3. Press "Save" to successfully edit your account information.