If you believe you have been a victim of a fraud or a scam from a seller on OpenSooq, please make sure to immediately contact the concerned local police authorities to inform them as they would be able to inform you of the steps you need to take.
Please also contact our customer service team, so that we can look into the matter and de-activate any account that may have been used for this purpose. Our team would also be able to assist the concerned official authorities should they require information about an account or account holder involved.