How to use OpenSooq

Terms of Use & Privacy Policy

• What are the rules and guidelines?
• List of Potential Violations of our Policies
• Violations of site laws
• Changes in our policies and services
• Ad Content Guidelines
• Protect your privacy on the site

What's New with OpenSooq Site

• How can I contact sellers using mobile site for OpenSooq?
• How to promote your ads using OpenSooq?

OpenSooq Mobile Site

• Browsing through OpenSooq Mobile site?
• Manage my account via mobile site for OpenSooq?
• Manage my ads via mobile site for OpenSooq?

OpenSooq Chat

• What can I expect from OpenSooq Chat?
• Where is chat service available?
• Why I can't see my previous chat messages?
• Why I can't use some new features on chat service?

Ads Management

Advertisement Posting Guidelines

• What are duplicate ads?
• Term of Use Responsibility?
• What are the policies in posting ads?
• Ads that contain not allowed products or service
• Where I can find my ad?
• How I can extend my ad?

Posting an Ad on OpenSooq

• How do I add an ad?
• Is Adding post free?
• How many ads can I add for free?
• Why are ads pending ?
• How long does it take for an ad to be published?
• How do I set my location when I post an ad on app?

Editing an Ad

• How do I edit my ad?
• How do I edit the phone number that appears on my ad?
• How do I delete my ad?
• What will I do if my ad deleted to make edits?

Tips for Buyers and Sellers

• Tips for buying and selling online
• What should I put in my ad title and description?
• How do I get more info about ad
• What kind of images should I use?

Ad Geo-location

• What is geographical location and how can it help me?

Account Management

Creating an account

• How do I create an opensooq account?
• What if I am a user outside of opensooq countries?

Managing my account

• How can i update my account data?
• How do I change my email?
• How do I change my password?
• How can change my mobile number?
• How do I deactivate my account?

Account Concerns

• Can I create more than one account?
• Why was my account deactivated?
• Why my mobile number appear to be in use?
• Why I can't access my account?
• I forgot my password. How can I login?
• I do not want my website account to appear in search engine results

Opensooq Advertising Products

VIP Ad

• What is VIP Ad?
• What are the differences between VIP and Turbo Ad?
• How much does it cost?
• It will display in one category/Sub-Section or all categories/Sub-Sections?

Turbo

• What are the values of Turbo Ad?
• What are the differences between Turbo and Premium Ad?
• What is a Turbo ad?
• How I can buy Turbo ad?
• What time will the bump up trigger?

Premium Ads

• What is premium ad?
• How to buy Premium Ad?
• What are the Values of premium ads?
• What is premuim bundle ?
• What is the Optimal duration to feature my Ad?
• How premium ad looks like and where?

Repost Ad

• What is Bump up?
• What is the value of Bump up?
• What is the optimal duration for Bump up?
• How long will it take for a republished ad to appear on the site after payment?
• How many times I can buy Bump up?
• How republished ad looks like and where?

Bundles

• What is Bundles?
• How I can get benefits from Bundle?
• How I can get benefits from Bump-up bundles?
• Can I use the same bundle in more than one section?
• Does it have expiration date?
• How I can buy bundle?

Shop

• What is shop?
• What are the values of Shop?
• What are the values of Shop??
• How to buy a Shop?
• What is the cost of the shop subscriptions
• Will all my ads be featured when I buy a shop?

Premium Membership

• What are the values of membership?
• What are the differences between premium membership and shop?
• What is Premium Membership?
• Why to Buy Premium Membership?
• What packages are available for Premium Memberships
• How to buy a Premium Membership?

Authorized Seller

• Who is an Authorized Seller?
• What are benefits of being an Authorized Seller?
• How can I become an Authorized Seller?

Wallet

• What is Credit/wallet?
• What is wallet?
• Where I can use Credit/wallet?
• How to buy Credit for the Wallet?
• Where can I see my wallet?
• Does it have expiration date?

Elas

• What is Elas?
• What are the values and benefits of Elas?
• How many ads I can buy?
• How I can buy Elas?
• What is purchase one additional ad?

Display Banner

• What is Banner Ad?
• Scoop
• What is the targeted group?

Managing OpenSooq Credit

• How can benefit from opensooq services paid?
• How long does it take to activate my paid service?
• About online receipts

What are the Payment Options in OpenSooq?

• How do I pay with Visa or Master Cards?
• How can I pay cash in Jordan?
• How I can pay through bank deposit in Libya?
• What are the payment options on opensooq?
• How can I pay cash in Libya ?
• How can I pay cash in Yemen ?

OpenSooq Credit Terms and Conditions

• What are the terms and conditions for payments?

How to use the site

Start with OpenSooq

• Rules for posting ads
• Are there other versions of opensooq?
• What do the symbols in opensooq mean?
• How to add comment on ads?
• Post your ad

Registration

• What should I do if I did not receive the activation link?
• Can I create more than one account?
• How can I reset my password?
• how can I Edit my account information?

My Account

• How do I block a user?
• How do I change my password?
• Where can I see my ad?
• Can I delete my account?
• Editing account information

Advertisements

• How can I register?
• Is the ad added directly?
• What is the cost of advertising on opensooq?
• How long do ads remain on the site?
• What steps should I follow to publish my ads?
• What should I do if there's a problem when I publish my ad ?

About the site

Common Questions

• What is OpenSooq?
• How does opensooq work?
• Is subscription free?
• How does opensooq protect its users?
• How does opensooq gain money?
• Can you market to a private company by advertising it on opensooq?

Chat Service

• What is chat service?
• How do I chat with users?
• How do I send an image or video by chat?
• Is chat service available to everyone?
• Can I chat with any user on the site?

Searching

• What is the way to search for an ad?
• How can I search by location?
• When searching for my ad I can not find it on opensooq?

Security

Safety & Secuirty Tips Dealings?

• How can I buy and sell securely on the Opensooq site?
• What are the steps to follow when buying and selling?
• What should I remember before meeting a seller or buyer?
• How can I know fraud user
• How to report frauds users

General Tips

• Tips for posting ads
• Tips for buyers
• Tips for sellers
• Searching tips

Common Questions

• What is the benefit of the subscribtion in opensooq?
• Benefits of advertising on the Internet?
• Will opensooq publish my location?
• Why to choose opensooq?
• Why does opensooq need to verify the identity of users?