Getting Started

Start with OpenSooq

• Rules for posting listings
• Are there other versions of opensooq?
• What do the symbols in opensooq mean?
• How to add comment on ads?
• Post your Listing

Registration

• What should I do if I did not receive the activation link?
• Can I create more than one account?
• how can I Edit my account information?

Posts

• How can I register?
• Is the listing added directly?
• What is the cost of advertising on opensooq?
• How long do ads remain on the site?
• What should I do if there's a problem when I publish my ad ?
• What should I do if there's a problem when I publish my ads or I receive calls about an ad I have not posted?

Mobile Site

• Browsing through OpenSooq Mobile site?

Chat

• What is chat service?
• What can I expect from OpenSooq Chat?
• Where is chat service available?
• How do I chat with users?
• How do I send an image or video by chat?
• Is chat service available to everyone?

Search

• What is the way to search for an ad?
• How can I search by location?
• When searching for my ad I can not find it on opensooq?

What's New

• How can I contact sellers using mobile site for OpenSooq?
• How to promote your ads using OpenSooq?

FAQ's

• What is the benefit of the subscribtion in opensooq?
• What is OpenSooq?
• How does opensooq work?
• Benefits of advertising on the Internet?
• Will opensooq publish my location?
• Is subscription free?

Policy & Privacy

Terms of Use & Privacy Policy

• What are the rules and guidelines?
• What are the terms and conditions for payments?
• List of Potential Violations of our Policies
• Violations of site laws
• Changes in our policies and services
• Listing Content Guidelines

Advertisement Posting Guidelines

• What are duplicate listings?
• Term of Use Responsibility?
• What are the policies in posting ads?
• Ads that contain not allowed products or service
• Where I can find my ad?
• How I can extend my ad?

Selling

Tips For Sellers

• What should I put in my ad title and description?
• What kind of images should I use?

General Tips

• Tips for posting listings
• Tips for buyers
• Tips for sellers
• Searching tips

Buying

Tips For Buyers

• Tips for buying and selling online
• How do I get more info about ad

Safety & Secuirty Tips Dealings?

• How can I buy and sell securely on the Opensooq site?
• What are the steps to follow when buying and selling?
• What should I remember before meeting a seller or buyer?
• How can I know fraud user
• How to report frauds users

Payment Options

Turkey

• How do I pay with Visa or Master Cards?

Jordan

• How can I pay cash in Jordan?
• How do I pay with Visa or Master Cards?
• How Can I pay through eFAWATEERcom?

Libya

• How do I pay with Visa or Master Cards?

Saudi Arabia

• How can I pay through MADA, Visa and Master cards?

Oman

• What is Khedmah?
• How to use Khedmah to buy OpenSooq vouchers?
• Where are Khedmah branches located?
• How do I pay with Visa or Master Cards?
• How Can I pay through TASDEED

Kuwait

• How do I pay with Visa or Master Cards?
• How can I pay through Knet?

Iraq

• How do I pay with Visa or Master Cards?

UAE

• How do I pay with Visa or Master Cards?

Egypt

• How do I pay with Visa or Master Cards?

Palestine

• How do I pay with Visa or Master Cards?

Bahrain

• How do I pay with Visa or Master Cards or BENEFIT?

Qatar

• How do I pay with Visa or Master Cards?

Yemen

• How do I pay with Visa or Master Cards?

Sudan

• How do I pay with Visa or Master Cards?

Lebanon

• How do I pay with Visa or Master Cards?

Syria

• How do I pay with Visa or Master Cards?

Algeria

• How do I pay with Visa or Master Cards?

Morocco

• How do I pay with Visa or Master Cards?

Tunisia

• How do I pay with Visa or Master Cards?

Mauritania

• How do I pay with Visa or Master Cards?

Advertising Products

Coupons

• What is Coupon?

CarFax Reports

• What is CARFAX?
• What is CARFAX report?
• What is the contents of the CARFAX report?
• What are the reasons for getting a CARFAX report?
• How to find VIN?

OpenSooq +

• OpenSooq Plus+

Turbo Ads

• What are the values of Turbo Listing?
• What are the differences between Turbo and Premium Listing?
• What is a Turbo listing?
• How I can buy Turbo ad?
• What time will the bump up trigger?

Premium Ads

• What is a premium listing?
• How to buy a Premium listing?
• What are the Values of premium ads?
• What is premuim bundle ?
• What is the Optimal duration to feature my Ad?
• How premium ad looks like and where?

Repost Ads

• What is a Bump up Listing?
• What is the value of Bump up?
• What is the optimal duration for Bump up?
• How long will it take for a republished ad to appear on the site after payment?
• How many times I can buy Bump up?
• How republished ad looks like and where?

Bundles

• What is Bundles?
• How I can get benefits from Bump-up bundles?
• How I can get benefits from Bundle?
• Can I use the same bundle in more than one section?
• Does it have expiration date?
• How I can buy bundle?

Memberships & Shops

• What are the differences between premium membership and shop?
• What is shop?
• What is Premium Membership?
• What are the values of membership?
• What are the values of Shop?
• What are the values of Shop??

Verified Seller

• Who is a Verified?
• What are benefits of being a Verified?
• How can I become an Verified?

Wallet & Credit

• What is wallet?
• How can benefit from opensooq services paid?
• What is Credit/wallet?
• How long does it take to activate my paid service?
• Where I can use Credit/wallet?
• About online receipts

Additional Posts

• What is Elas?
• What are the values and benefits of Elas?
• How many ads I can buy?
• How I can buy Elas?
• What is purchase one additional ad?

Banner Advertising

• What is a Banner Listing?

VIP Ad

• What is VIP listing?
• What are the differences between VIP and Turbo Ad?
• How much does it cost?
• It will display in one category/Sub-Section or all categories/Sub-Sections?

My Listings

Create a Post

• How do I add an ad?
• Is Adding a listing free?
• How do I make sure that my ad has been published?
• How many free ads can I add in my account?
• Why are Listings pending ?
• How long does it take for an ad to be published?

Edit a Post

• How to delete Lisiting
• How do I edit my ad?
• How do I edit the phone number that appears on my ad?
• How do I delete my ad?
• What will I do if my ad deleted to make edits?

Add/Edit Geo Location

• What is geographical location and how can it help me?

My Account

My Account

• How to get recently published ads notifications?
• Changing the notifications settings
• How do I deactivate my account?
• How do I block a user?
• How do I change my password?
• How can i update my account data?

Create Account

• What if I am a user outside of opensooq countries?

Account Concerns

• Can I create more than one account?
• Why was my account deactivated?
• Why my mobile number appear to be in use?
• Why I can't access my account?
• I forgot my password. How can I login?
• I do not want my website account to appear in search engine results